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messages more than likely won't be read. Fifth,
ask people to acknowledge that they got your message about your home biz store.
Sixth, be aware of stricter spam practices as many email providers are blocking
messages even if they aren't spam. Seventh, don't expect a get rich quick
scheme; it takes time for a home business to grow.
Eighth, be persistent with your Home Online
Shopping Website. Ninth, expect emotional highs and lows as there will be
successes and setbacks. There are time management skills you can utilize. You
can make a "to do" list. Write the list down, and leave it somewhere you are
sure to look. Of course the list can be flexible; some tasks will have to be put
off, and the list may need updating.
Also instead of writing everything on scraps of
paper, invest in a simple spiral notebook to record what's going on. It can be a
good memory jogger and can be used for future reference. There are also ways to
manage the telephone. Record an effective message such as "Hello, this is John
Smith. I'm not available now, but if you leave a message about what your call
concerns and the best time to get up with you, I'll call you back later." If
somebody can answer your calls for you, have them say the same. You want to know
what the call is about to better prepare yourself for further conversations.
Your first priority in your Home Online
Shopping Website is your customer; the old cliche "the customer is always right"
is tired but true. Offer your customers newsletters to keep them apprised of
your doings. Ask customers if they want to be notified if you change your
website. Keep in contact with a customer after a purchase to ensure
satisfaction. Send them surveys, and use rewards as incentives such as gift
certificates.
If you have a website, make sure it's easy to
use. Have a "frequently asked questions" or FAQ section to tell customers your
policies. Send surveys asking about site navigation. Fix any problems promptly.
Make your contact information readily available; post hyperlinked email
addresses and toll-free numbers. A nice touch is sending long term customers
thank you gifts, emailing them cards on special occasions, and giving them price
breaks. With these suggestions, your home business can thrive.
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