The most prominent benefit of an IP PBX is
for businesses with multiple locations. With the advantage of VoIP, all
the offices on a LAN or WAN can get the profits of having a common
office phone system. The profits are - extension dialling, seamless call
transfers, and other features.
In addition to making it easier to
communicate, this sharing of features can enhance collaboration as
employees at different locations can truly feel like they are part of
the same organization. Plus, if they are on the company network, the
phone calls are free - even if your offices are located thousands of
miles apart. It is an advantage in saving money expended on calling
between two branches of the same office.
Computer networks are designed to
handle messy data: packets arrive out of order and some are even lost,
but in most cases the data being sent can easily be reconstructed when
it is needed. Voice conversations, though, are not as tolerant of these
kinds of disturbances. Each packet of sound has to arrive in the correct
order because they are being sent in real time - if packets are lost;
the conversation sounds distorted, choppy, or falls off all together.
This is why VoIP services that rely on the Internet to transmit calls
can have uneven phone quality.
The selection of a business VoIP
solution is a major decision. Voice service is critical to the operation
of the business, so no one wants to implement a technology that will
compromise call quality or reliability in any way. On the other hand,
the cost savings and value-added functionality available with VoIP makes
it a compelling investment.
LANs & WANs
The VoIP phone system is beneficial for
companies having multiple locations branches, telecommuters and remote
sales offices. And the locations are connected with a company's Local
Area Network (LAN) or Wide Area Network (WAN). In that case the
companies are suitable for using a VoIP system.
You can share the full features of your
phone system across all your locations. In addition, even if you have
one office in one place and one in different place, VoIP allows calls
between them via extension dialling, making it a zero cost call. For
businesses with hefty monthly long distance charges due to calls between
far off locations, is an attractive reason to upgrade.
A VoIP phoning process requires a
regular phone, an adapter, broadband Internet service, and a
subscription to a VoIP service. When you place a call, it is sent over
the Internet as data until it nears the recipient's destination.
Then the call is translated back into a
more traditional format and completes the trip over standard phone
lines. Also known as Internet telephony, this allows for extremely cheap
long-distance and international calls.
The main drawback of VoIP systems is
the network requirements.
In VoIP telephony the greatest
challenge is the bandwidth. It requires high bandwidth for clear